Production lead team

The production time that is needed for an item to be prepared might need 1-2 working days. For custom orders and individual handmade items, the production lead time might vary. Please check the production lead time of the item in the description.

Please see below the estimated time of arrival once an order is shipped depending on the destination.

Estimated shipping times

Greece 3-4 business days
Europe 10-15 business days
In other countries 15-20 business days

During Christmas, New Year, and other holidays, the delivery time can be increased by 7-14 days.

These terms are provided by the postal services and we are not guaranteed that the parcel will arrive at this time. Your parcel may come faster or may be delayed on its way. Also, we can’t be responsible for various force-majeure circumstances or a natural disaster that may affect the delivery time. We’ll do our best to meet these shipping estimates but cannot guarantee them. You will receive the tracking info for your order once it is shipped and you will be able to check the progress of the delivery.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Security

This website uses a security system in accordance with the protocol SSL (Secure Socket Layer) that encrypts information to protect as effectively as possible all sensitive data related to payment. The importance of privacy is obvious. The same basic principles apply in everyday transactions and in the case of e-commerce (electronic commerce).

You can request any information held about you and correct them if you can document the existence of an error.

For your own safety, you will also have to handle all the information provided through the service as confidential and private and not make any disclosure to third parties.

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